Bomb threats are most likely called over the telephone by an anonymous caller. The FBI recommends obtaining information from the caller with the help of a checklist found below.
- If you receive a call, notify the Police and Hines Property Management immediately so appropriate actions may be determined. Discuss the call using the checklist.
- If evacuation is determined, follow instructions of the Floor Warden. Elevators may be used as well as the stairwells.
- If a search is ordered and a suspicious object is found, DO NOT TOUCH, contact authorities immediately. Keep people away from the object.
- If an explosion occurs, follow guidelines in the Explosions section; treat it like a fire emergency.
Bomb Threat Prevention
Tight floor control is the best way to avoid bomb threats. Any sign of a suspicious person or object must be reported immediately to Hines Property Management. Floor wardens should train co-workers to look out for and report any suspicious persons or packages in their area of responsibility.
Bomb Threat Questions
In the event that you receive a bomb threat phone call, try to obtain the following information.
- When is the bomb going to explode?
- Where is it right now?
- What does it look like?
- What kind of bomb is it?
- What will cause it to explode?
- Did you place the bomb?
- Why?
- What is your name?
- What is your address?
Caller's Voice
- Describe the caller’s voice: male, female, high, low, etc.
- Do any words or phrases stand out?
- Listen for background noises.
- Note length of call, date and time.
WRITE DOWN THE EXACT WORDING OF THE THREAT IMMEDIATELY.
