Operations & Services
Building Hours
Monday - Friday
6:00 a.m. to 6:00 p.m.
Building Access Cards
Building lobby doors are open Monday through Friday from 6:00 a.m. to 6:00 p.m. For access to the building after hours or on the weekends for you must use an access card. For additional access cards, please submit a work order via our tenant portal, AwareManager.
Building Keys & Locks
All keys and locks must be ordered through the Property Management Office. In order to ensure proper access for emergency personnel, under no circumstances are you allowed to directly call a locksmith to the premises. If a lock is rekeyed without the knowledge of the Property Management Office, repining will be at tenant's expense. To request keys or lock changes, please have your company's facility contact submit a work order via our tenant portal, AwareManager.
After Hours HVAC
Overtime Heating Ventilation & Air Conditioning (HVAC) is a building specific charge that is calculated based on the type of equipment in each building, electricity, maintenance, and depreciation. Each suite is metered for overtime use, and charges will appear on monthly invoices. After hours HVAC requests can be entered through the our tenant portal, Visitt+. The per hour cost is $47.50 per hour for ½ the floor. These rates are subject to change as PG&E electricity charges fluctuate.
Work Order System
Pleasanton Corporate Commons uses the Visitt+ online platform for tenants to enter and track work orders (ie. lights out, too cold/hot, etc.). The Tenant Day Contact will be set up with access to the system upon move-in. Day Contacts can access this website by clicking here.
All work orders issued after 4:45 p.m. will be processed the following business day. Should a work order require immediate attention please call the property management office at (925) 734-8400.
Campus Recycling Program
Pleasanton Corporate Commons is a green campus and has implemented a campus wide recycling program as a way to protect the environment and preserve natural resources. At PCC, we encourage recycling by using cans under desks for mixed paper recycling only. Trash and compost bins are placed in kitchens and other central locations.
Tenants are responsible for providing the following items for their suites:
Compost Bins(green cans) for kitchens, break rooms, and/or central locations
Mixed Paper Cans for under desks and/or central locations
Mixed Recycling Cans for kitchens, break rooms, and/or central locations
Non-Recyclable Trash Cans for kitchens, break rooms, and/or central locations
The recycling program works as follows:
Cardboard - All cardboard should be flattened, marked “Trash/Basura”, and placed in a cardboard bin in the break room/kitchen or central location for our janitorial staff to recycle.
Compost - Lined green cans placed in kitchens or central locations collect all compostable items including: food waste; floral/plant trimmings; paper food wrappers; waxed cardboard containers; used napkins & paper towels; paper plates, food containers, & cups; and plastics that say compostable/biodegradable.
Mixed Paper - Unlined cans under desks collect all paper items (not required to be shredded by your company) including: white/colored paper, newspaper, unwanted mail, post-it notes, envelopes, magazines, etc. Mixed Recycling - Lined recycling cans are placed in kitchens and break rooms to collect: glass bottles & jars; aluminum foils; aluminum, steel & tin cans; narrowneck plastic bottles & jugs; and wide-mouth plastic containers.
Non-Recyclable Trash - Lined cans are placed in kitchens or central locations for items that cannot be composted or recycled. Cans under desks are used for mixed paper recycling only.
Batteries/Cell Phones/Toner Cartridges/E-Waste - Designated recycling bins are located in the mailroom of the 6200 Building. Buildings 6210, 6220, and 6230 have a designated area for their building.
Mail & Deliveries
All buildings have a mailroom with mailboxes specific to each tenant. New tenants will need to enter a work order through Aware Manager to obtain their mail keys. Mail is delivered and picked up Monday-Saturday around noon.
Direct pick-ups can be scheduled with FedEx by calling 1-800-463-3339 and UPS at 1-800-742-5877. FedEx is located at 7275 Johnson Drive (cross street is Stoneridge Drive) and is open weekdays from 8:00 a.m.-7:30 p.m.
Routine deliveries to tenant’s leased premises are allowed during business hours. Delivery/moves of furniture, office equipment, or other bulky items are to be performed after-hours and must be prearranged with the Property Management Office at (925) 734-8400. All companies making deliveries are required to have an approved Certificate of Insurance on file with the Property Management Office.
Holidays
The Building Holidays observed each year are listed below in order to aid your planning operations during the year.
New Year's Day
President’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Certain services are not provided on weekends and the holidays listed above.
Janitorial
Newmark provides regular night janitorial service to all tenants in the building which includes trash/recycling pick up, surface dusting and spot cleaning, floor sweeping, vacuuming, and moping. Between the hours of 7:30 a.m. and 3:30 p.m., we have also have day janitorial staff available to clean restrooms, lobbies, and tenant spaces.
Interior perimeter window cleaning occurs annually and exterior window washing occurs semi-annually. Your office will be notified when this has been scheduled. We can arrange to have interior windows cleaned aside from the regularly scheduled cleaning; however an additional charge for this service will be incurred.
The following specialized services can be provided, at an additional cost, upon request:
Carpet shampooing
Interior partition glass cleaning
Dishwasher service
Refrigerator cleaning
Microwave cleaning
Lost & Found
Please contact the Property Management Office at (925) 734-8400 to claim or report items that have been lost or found in the building.
Pest Control
PCC currently contracts through Orkin Pest Control for the elimination of pests from the campus. Orkin takes care of the exterior of the buildings, but we need your help to prevent pests from entering the buildings. By keeping food in sealed containers, not over-watering plants and reporting any pests immediately, you can keep these pests away from PCC. Also, if any pests are found in your area, it is helpful if these pests are killed and retained so the Orkin technician knows what the pest is. We use green pesticides in and outside the buildings. If you would like to know exactly what is used, all MSDS sheets are available in the building office. Please contact the building office at (925) 734-8400 for more information.
Security
If you have a security concern, please contact PCC Security at (925) 382-1590. You will either reach a guard or be directed to a second number for after-hours assistance.
Please note that guards will not provide building access to anyone unless it is prearranged with the Property Management Office. Security will deny any requests for access regardless of whether or not identification is provided. Please anticipate any after-hours access requirements and make appropriate arrangements in advance.