Emergency Procedures
Bomb Threat


Bomb threats are most likely called over the telephone by an anonymous caller. The FBI recommends obtaining information from the caller with the help of a checklist found below.

  • If you receive a call, notify the Police and Hines Property Management immediately so appropriate actions may be determined. Discuss the call using the checklist.
  • If evacuation is determined, follow instructions of the Floor Warden. Elevators may be used as well as the stairwells.
  • If a search is ordered and a suspicious object is found, DO NOT TOUCH, contact authorities immediately. Keep people away from the object.
  • If an explosion occurs, follow guidelines in the Explosions section; treat it like a fire emergency.

Bomb Threat Prevention

Tight floor control is the best way to avoid bomb threats. Any sign of a suspicious person or object must be reported immediately to Hines Property Management. Floor wardens should train co-workers to look out for and report any suspicious persons or packages in their area of responsibility.

Bomb Threat Questions

In the event that you receive a bomb threat phone call, try to obtain the following information.

  1. When is the bomb going to explode?
  2. Where is it right now?
  3. What does it look like?
  4. What kind of bomb is it?
  5. What will cause it to explode?
  6. Did you place the bomb?
  7. Why?
  8. What is your name?
  9. What is your address?

Caller's Voice

  • Describe the caller’s voice: male, female, high, low, etc.
  • Do any words or phrases stand out?
  • Listen for background noises.
  • Note length of call, date and time.


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